Steve Ngai

Arvato Systems Malaysia is a part of Arvato Systems, providing IT solutions and services to support digital transformation, focusing on industries like media, retail, utilities, and healthcare.

• Obtained confirmation of employment with good results within a 6-month probationary period.
• Collaborate with cross-functional teams to design, develop, and deploy new features and improvements for the enterprise-level ad server.
• Created two proof of concept (POC). First POC: Introduction and implementation of Azure Monitor Application Insights. Second POC: Developed Gam Api Dev Tool which aims to significantly increase productivity by speeding up development and testing processes for Digital Sales and to Modernize the entire product suite using latest .NET 8 and Azure services.
• Participated in Arvato Systems Malaysia: AI Hackathon 2024.
• Technologies and tools:
  1. Backend (70%): C# .NET Framework 4.8, Web Api, .NET 8, and REST, SOAP, SQL Server , Azure Container Registry, Azure Devops, Azure Application Insights, GIT, Dockers, EF Core 8, Nunit .
  2. Front-end (20%): Javascript
  3. Design Principles / Design Pattern Applied: Monolith architecture pattern, Factory pattern, Strategy pattern, DRY, YAGNI, SOC, OOP, Dependency Injection (DI), MVC
  4. Others (10%): Scrum, Agile, Confluence, MermaidJs, SonarQube / SonarCloud, Google Colab, Python.

• Oct 2024: Developed a POC which highlights the asynchronous nature of order handling and the integration of Azure Service Bus for messaging using Azure Function App.
• Jun-July 2024: Deployed an eShop using .NET Aspire to both local and Azure environments. Utilized Azure Developer CLI (azd) to provision 15 Container Apps within 11 minutes.
• May 2024: Deployed a minimal starter pipeline in Azure DevOps to build, test, and deploy an ASP.NET Core project, utilizing stages for artifact download and deployment to an Azure Web App.

Quantum Corporation sells scale-out storage, archive, and data protection solutions for capturing, sharing, and preserving digital assets in physical and virtual environments.

• Obtained confirmation of employment with good results within a 3-month probationary period.
• Developed a new generic background microservice to automate the fulfillment process .
• Developed a new Configuration Management Database (CMDB) / IT Asset Management system.
• Implemented automated unit test and automated integration test, Azure App. Insights (with Application Map) and health checks for my projects and added test task in CI pipeline.
• Developed a new ETL service using C# .NET 6 to migrate data from MS Dataverse to SQL Server, resulting in a monthly reduction of approximately USD 3,000 in Azure expenses, which were previously incurred by Azure Logic Apps.
• Developed a new ETL solution to migrate a core system with 40 million records. After upgrading from .NET 6 to .NET 8, achieved a 16% performance gain for bulk operations (7.3 million records) and a 30% boost for smaller transactions (630,000 records). All without incurring any Azure costs. .
• Developed a new utility that will generate static HTML email templates and created some Microsoft Form that submits data to Microsoft Power Automate, which in turn sends an API request to an internal microservice.
• Created some proof of concept (POC) like microservices health checks, SonarQube and Dagster (python).
• Technologies and tools:
  1. Backend (70%): C# Web Api, .NET 6, and .NET 8 , Razor Pages, REST, SOAP, SQL Server , SignalR, Azure Container Registry, Azure AD, Azure Devops, Azure Application Insights, GIT, TFS, Dockers, Docker Swarm, EF Core 6, Dapper, Xunit .
  2. Front-end (20%): Javascript, nodeJs, Blazor, Console App
  3. Design Principles / Design Pattern Applied: Monolith / Microservice Gateway architecture pattern, Factory pattern, Option pattern, DRY, YAGNI, SOC, OOP, Dependency Injection (DI), MVVM
  4. Others (10%): Microsoft Forms , Power Automate , Microsoft Graph, Portainer, Agile, MermaidJs, SonarQube / SonarCloud, Microsoft Dataverse, Microsoft Power BI and Microsoft Power Apps, Oracle Service Cloud, Dagster.

• July-Aug 2023: Set up and created a Dagster ETL data pipeline (Send request to Hacker News API nd generate CSV file and read from SQL Server) that scheduled to run every hour in Python.
• Jun 2023: Set up the eShopOnContainers using Azure Kubernetes Service to enable continuous deployment to GitLab actions. This setup involves creating a Pull Request to initiate the code review workflow. Once the review is successful, the Pull Request can be manually approved, triggering another workflow to build images and push them to the Azure Container Registry. This setup utilizes Azure Active Directory for authentication.
• June 2023: Installed and deployed .NET 7 eShopOnContainers to Local Kubernetes using Docker Desktop and Helm.
• June 2023: Successfully deployed .NET 7 eShopOnContainers locally using Docker Desktop. Deployment time ~12 minutes.
• May 2023: Created a mock eCommerce solution with microservices project and folder structure which implement GraphQL, Azure Functions, Azure Service Bus.
• May 2023: Created two demo .NET 6 projects in a solution: a web app using Blazor Server, which sends web API requests (query string and request body) to Azure Functions and receives a string response to display on the web app. Also added Azure AppInsights to monitor web api request, exception and performance.
• Apr 2023: Created and maintaining a personal static website using html, javascript, Github pages and Github Action (CI/CD).
• Mar 2023: Designed a database for a mock Cafe POS system
• Mar 2023: Implemented Cloudflare for my personal website to enhance its performance and security. Optimized my online resume webpage to achieve 100/100 performance in GTmetrix and 90/100 in pingdom.
• Mar 2023: Deployed a Jekyll Ruby website with Github Action (CI/CD).
• Feb 2023: Completed Ethereum blockchain web api mock project using .NET 7 and EF Core. Duration ~3-4 days.
• Nov 2022: Setup SonarQube and SonarCloud to automate code review in Azure DevOps (CI Pipeline).
• Sep 2022: Setup Portainer locally. Deployed container using Portainer (Pull from DockerHub).
• Aug 2022: Deployed Web API (NET 6) to Azure App Service Container, Azure SQL Server and Azure Static Web App using GitHub Actions Workflow (CI/CD).

AFFIN Hwang Investment Bank Berhad provides financial services. The Company offers stock brokerage, asset management, treasury bonds, currency exchange, financial advisory, and investment banking services.

• Reported to Solution Architect. Worked with CTO, front-end tech lead, back-end tech leads, business analyst, UI/UX designer, data engineer and end-users.
• Performance appraisal results:
  1. Aug 2020 - Dec 2021: A (Exceeded expectations)
  2. Jan 2021 - Dec 2022: A (Exceeded expectations)
• Increased online trading account opening (eInvest GO) by 20%.
• Self-learned front-end stacks like VueJs (SFC) to take up front-end role on top of back-end role.
• Successfully implemented a microservice to automate data ingestion process (.NET Core 3.1) to replace one of the services from a monolith legacy system (.NET Framework 4.x).
• Developed and maintained REST API services and integration testing using C# and XUnit.
• Migrated Support Microservice from .NET Core 3.1 to NET 6.
• Maintained and enhanced eInvest website and Retail Online Platform (client-facing) using VueJs (SFC) and Vuex.
• Created technical documentation i.e. sequence diagram and flowchart using mermaidJs and MarkMap.
• Created productivity report for the team in Jira.
• Participated in meetings to gather and analyze user requirements.
• Participated in interviewing software engineers.
• Keywords: eInvest Go, Dow Jones, Telegram, Product Information Management System, Back Office, Retail Online Platform, Remisier Management System, Structured Warrant, ISO 20022 message, Reporting Service, EDM Service, AS400 File Ingest Service.
• Technologies and tools:
  1. Backend (70%): C# Web Api, .NET Framework 4.x, .NET 2.2, .NET Core 3.1 , EF Core 3 , NUnit, Xunit , Specflow and Living Doc.
  2. Frontend (30%): VueJs (SFC), Vuex, Javascript, Jquery, Bootstrap, Pug, Scss, NPM, Gulp, Razor Pages.
  3. Others: Git, Atlassian Jira, Confluence, Azure DevOps, IIS, Figma, Elastic Search, Kibana, NEST, Google Cloud Storage (Google Cloud Platform), mermaidJS, MarkMap.

• July 2022: Run, view and monitor automated tests in Azure Devops CI/CD pipeline.
• May 2022: Deployed Task Tracker API in .NET 6 and refactored Task Tacker React app to consume it.
• Oct 2021: Specflow + Living Doc, .NET 6.
• July 2021: Implemented Sonar Cloud (Code Analysis) with GitHub Actions. Completed Unit Testing .NET Core Applications with xUnit .net & MOQ udemy course.
• Jun 2021: Converted online resume from html, css to pug + scss version. Thus, file size reduced by 40%, cleaner code and easier to maintain.
• Apr 2021: Parsed 1000 complex XML files to ElasticSearch using NEST C# in 15 minutes and search with different options.
• Mar 2021: Basic Behavior Driven Development (BDD) in .NET using SpecFlow.
• Mar 2021: Import XML file to SQL Server with SQL Server Integration Services (SSIS)
• Mar 2021: Basic RabbitMQ in C#.
• Feb 2021: File extraction process with Apache Nifi.
• Feb 2021: Completed take-home technical assignment in 24 hours. Given time is 48 hours. This assignment requirement is to implement a service to upload (in xml and csv format) transaction data from files of various formats into database and query transactions by specified criteria. This assignment requires full-stack (Web Api back-end in .NET Core and front-end) technology.
• Jan 2021: Parsed 800 complex XML files (500 Mb total file size) into MongoDb (1 collection with ~180,000 rows) using NodeJs in 1 minute.Parsed 1800 complex XML files (4.7 Gb total file size) into MongoDb (2 collections with ~3,000,000 rows) using C# in 9 minutes. Ingested simple xml files to ElasticSearch with NodeJs and Python.
• Nov-Dec 2020: POC Demo web app CRUD based on JWT with claims (Back-end: .NET Core 3.1, Front-End: vanilla Javascript)
• Nov-Dec 2020: Youtube Api Playlist
• Nov-Dec 2020: The Avengers Character Card (Data fromS Api)
• Nov-Dec 2020: World Snooker Players Vue app (Data from Api)
• Nov-Dec 2020: Vuejs eCommerce web apps (without back-end)
• Nov-Dec 2020: Compilation of some Vuejs web apps
• Nov-Dec 2020: Clone sample Ruby on Rails web app (with MySql) to run on Docker in Window 10 and Visual Studio Code

Eduvo is a vocational school for IT and Business courses. My job scope are:

• Accomplishment 1: After School Management System implemented, it increases productivity and the reports help management to make better decision.
• Accomplishment 2: Software engineering students increased by 300%. Graduated students are now working as full-time programmer in software houses.
• Accomplishment 3: Automated complex school timetable which could generate the complete timetable for all the courses for the entire year where each course is tied to a course lecturer.
• Design and develop training programme (Prof. Diploma in Software Engineering).
• Conduct classroom training for software engineering courses: Object-Oriented Programming, Database Design, Web Programming, System Analysis and Design, Data Structure and Algorithm and Software Architecture.
• Design, developed and maintain School Management System.
• Lead Education & Operation division.
• Technology: C# MVC, Entity-Framework (Code-First), SQL, LINQ, Javascript, CSS, HTML.

• Cinema Ticket POC System v2(C#, EF Core, Web Api 2 NET Core, Blazor)
• Cinema Ticket POC System (C#, EF Core, Web Api 2, Javascript, Ajax) -Console |Web
• Academy Management System (C# MVC, Entity Framework, Javascript, Ajax)
• CallWeb API for CRUD operation (C# MVC,HttpClient)
• Cafe Mockup Web App (C# MVC, Entity Framework, Javascript, Ajax).
• eCommerce Web App (Javascript, JQuery)
• Online Banking WebandConsole App (C# MVC, Entity Framework, Javascript, Ajax)
• BlackJack web app game (HTML, CSS, Javascript, Jquery)
• BlackJack console app game (C#)
• Calculator web app (HTML, CSS, Javascript, Jquery)
• Calculator desktop app (C#, WPF)
• Death battle web app game (HTML, CSS, Javascript, Jquery)
• Death battle console app game (C#)

GHL is a leading payment service provider and one of the top merchant acquirers in the ASEAN region. We provide world-class payment services and solutions. My job scope are:

• Reported to CTO.
• Created complex monthly IT Resource Utilization report for CTO.
• Managed Product Management department.
• Ensured product gets certified, especially Terminal Quality Management (TQM).
• Handled software and product documentation, i.e user guide, sequence / process flow diagram and matrix diagram.
• Ensured proper source control and software repositories backup and replicated for all the regions (Malaysia, Thailand, Philipinnes and Wuhan).
• Planned and coordinated training for Level 1 and Level 2 Support.
• Maintained maintenance agreement.

BCS Information Systems is the systems integrator for real-time payment infrastructure for central and commercial banks. My job scope are:

• Application system support (L2) for cheque clearing banking system.
  1. CTCS Gateway Interface (GWC): EPKI – Outward – GWC and Bank Host, Inward Downloading – ISC, GWC and Bank Host, Transmission – OCS and GWC, Transmission – OCS and PODClient
  2. Bank and BNM Web: Branch and Routing Policy Request
  3. Bank Negara Malaysia (BNM) – Back End Host: Inward Generation, Generate Billing, Generate Settlement File, File and Data Archival, Report
  4. CSS (Billing and Settlement) / RBE / FMS
• Investigate problems log and reply to customer.
• Create and update system documentations
• Fix system bugs and conduct SIT and release fixes.
• Enhance existing modules.
• Technology: Java, J2EE, EJB, JSP, VB.NET and DB2 database, SQL.

Allianz Life offers a comprehensive range of life and health insurance as well as investment-linked products and is one of the fastest growing life insurers in Malaysia. My job scope are:

• Developed and enhanced existing systems using ASP.NET.
• Undertake comprehensive unit and integrated testing.
• Ensured proper and complete UAT sign off on business applications.

MOL is one of the biggest payment companies in Southeast Asia, with over 680000 physical and online payment channels. My job scope are:

• Designed, developed and maintained web application using ASP.NET.

Guocoland is the property arm of Hong Leong Group. The company is an established property developer in developing community centric residential townships as well as innovative commercial and integrated development projects in Malaysia. My job scope are:

• Design, develop and maintain intranet, corporate website and intranet application (e-Leave system).
• Provide technical support and consultancy to end users.
• IT administration work.
• Assist IT Manager in carrying out successful implementation and project management of all IT projects.
• Perform backup and restoration for 3 servers.
• Technology: Microsoft Classic ASP, SQL, MySQL database

Asli Mechanical Sdn Bhd is manufacturer for grilles and diffusers since 1972. My job scope are:

• Design, develop and maintain internal web application.
• Window application support and maintain networking for 20 computers.
• Technology: Microsoft Classic ASP, SQL, MySQL database.

City-Link Express is the first courier company in Malaysia. My job scope are:

• Design, develop and enhance intranet web application and corporate website.
• Technology: Microsoft Classic ASP, SQL, MySQL database